Introduction
If you are seeing the frustrating Canon printer offline error when trying to print an important document, you’re not alone. This is one of the most common issues Canon users faces, and fortunately, it can be resolved with the right steps. In this guide, we’ll walk you through why your Canon printer goes offline, the top troubleshooting methods, and how to get professional support at +1–801–896–1366 if you need quick assistance.
Why Does a Canon Printer Show Offline?
A Canon printer offline status means that your computer cannot communicate with the printer. This can happen for a variety of reasons:
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Connection Issues – Loose USB cables, Wi-Fi instability, or network dropouts.
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Printer Settings Misconfiguration – Incorrect default printer or “Use Printer Offline” option enabled.
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Outdated or Corrupted Drivers – Old Canon drivers that no longer sync with your system.
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Firmware or Software Errors – Internal printer software bugs.
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Firewall or Security Programs – Sometimes, antivirus software blocks printer communication.
No matter the cause, the solutions below will help you bring your Canon printer back online.
Quick Fixes for Canon Printer Offline Error
1. Check Physical Connections
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Ensure the USB cable is properly connected if you use a wired printer.
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For wireless printers, confirm that your Canon printer and computer are on the same Wi-Fi network.
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Restart your Wi-Fi router and printer to refresh the connection.
2. Set Canon as the Default Printer
Sometimes, Windows or macOS switches the default printer to another device. To fix:
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Go to Control Panel > Devices and Printers.
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Right-click on your Canon printer.
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Select Set as Default Printer.
3. Disable “Use Printer Offline” Mode
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Open Devices and Printers on your computer.
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Right-click on your Canon printer and select See what’s printing.
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Click on the Printer tab at the top.
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Uncheck the option Use Printer Offline.
4. Restart Print Spooler Service (Windows)
The print spooler manages print jobs. If it’s stuck, your Canon printer may appear offline.
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Press Windows + R, type services. MSc, and press Enter.
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Find Print Spooler service.
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Right-click > Select Restart.
5. Update or Reinstall Canon Printer Drivers
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Visit the Canon official website and download the latest driver for your printer model.
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Alternatively, uninstall the existing driver from Device Manager and reinstall it.
6. Check Firewall and Antivirus Settings
Sometimes, security software mistakenly blocks communication between your computer and printer. Temporarily disable your firewall/antivirus and check if the printer comes online.
7. Reset and Reconnect the Printer
If nothing works, reset your Canon printer to factory settings and reconnect it to Wi-Fi or USB.
Canon Printer Offline on Mac
If you’re a Mac user facing Canon printer offline, here’s what you can do:
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Go to System Preferences > Printers & Scanners.
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Select your Canon printer and click Open Print Queue.
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If the status shows Offline, click Resume.
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Remove and re-add the printer if necessary.
Canon Printer Offline on Windows 10/11
For Windows users:
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Always check default printer settings.
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Use the Windows Troubleshooter:
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Go to Settings > Devices > Printers & Scanners.
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Select your Canon printer > Manage > Run the troubleshooter.
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Preventing Canon Printer from Going Offline
Here are some tips to avoid the offline issue in the future:
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Always keep your Canon printer drivers updated.
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Use a stable Wi-Fi network with good signal strength.
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Keep your printer’s firmware updated via Canon’s website.
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Avoid power surges by using a UPS or surge protector.
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Restart your printer regularly to refresh its internal system.
When to Call Canon Printer Support
If you’ve tried all the fixes above and your Canon printer still shows offline, it may indicate a deeper issue like:
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Printer hardware malfunction
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Severe driver corruption
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Network configuration problems
In such cases, contacting Canon printer support at +1–801–896–1366 is the fastest way to get your printer back online. Certified experts can diagnose the issue remotely and guide you through the repair.
Final Thoughts
Dealing with a Canon printer offline error can be frustrating, especially when you’re in the middle of printing something urgent. The good news is that most of the time, the issue can be resolved by checking connections, updating drivers, and adjusting printer settings.
If you want immediate assistance, don’t hesitate to contact Canon PIXMA Printer Support at +1–801–896–1366. With expert guidance, you can quickly bring your printer back online and resume printing without stress.
Canon Printer Offline – FAQs
1. Why does my Canon printer show as offline?
This usually happens due to:
- Connectivity issues (Wi-Fi or USB)
- Printer not set as default
- Outdated or corrupted drivers
- Print queue errors or paused printing
2. How do I bring my Canon printer back online?
Try these steps:
- Restart your printer and computer
- Check Wi-Fi or USB connection
- Set the printer as default in your system settings
- Clear the print queue
- Run the printer troubleshooter (Windows)
3. How can I check if my Canon printer is connected to Wi-Fi?
On most Canon models:
- Press the Wi-Fi or Network button
- Navigate to “Network Settings” or “Wireless LAN”
- Confirm the SSID (network name) and signal strength
4. What should I do if my Canon printer keeps going offline repeatedly?
- Update printer firmware and drivers
- Assign a static IP address to the printer
- Disable “Use Printer Offline” mode in Windows
- Ensure your router isn’t dropping the connection
5. Is there a Canon support tool to fix offline issues?
Yes! Canon offers:
- Canon PRINT Inkjet/SELPHY app (for mobile troubleshooting)
- Canon Printer Diagnostic Tool (Windows)
- You can also visit Canon’s support site for downloads and live help
