Introduction
When you’re traveling with United Airlines, things don’t always go as planned. Flights might get delayed, luggage could be lost, or you may simply need to change your booking. In those moments, getting help fast is important. But it can be hard to find the right customer support number when you’re in a rush.
This article provides a complete list of all the toll-free United Airlines customer service numbers in the United States. Whether you’re calling about a booking, baggage, MileagePlus account, refund, or need special travel assistance, you’ll find everything here in one simple guide. Save this list and use it whenever you need to speak to someone at United Airlines.
Why You Might Need to Call United Airlines Customer Support
Travelers call United Airlines for many reasons. Here are some of the most common:
- You want to book or change a flight
- Your baggage is lost or delayed
- You’re asking for a refund
- You forgot your MileagePlus login details
- You need help with a flight delay or cancellation
- You want to make a group booking
- You need special assistance for medical needs
- You have questions about seat upgrades or travel credits
Instead of searching around on different websites, this article gives you all the right numbers in one place.
Complete List of United Airlines Toll-Free Customer Help Numbers (USA)
1. General Reservations and Customer Support
- Phone: 1-800-UNITED-1 (1-800-864-8331)
- Hours: 24 hours a day, 7 days a week
- Use for: Booking flights, making changes, canceling, flight status updates
2. Baggage Service Center
- Phone: 1-800-335-2247
- Hours: Available 24/7
- Use for: Lost, delayed, or damaged baggage; baggage claim updates
3. Refunds Department
- Phone: 1-800-865-5544
- Hours: Monday–Friday, 7 AM to 7 PM (Central Time)
- Use for: Questions or updates about refunds after trip cancellation or service problems
4. MileagePlus Service Center
- Phone: 1-800-421-4655
- Hours: Monday–Friday, 8 AM to 8 PM (Central Time)
- Use for: Frequent flyer account help, missing miles, account updates
5. Special Needs Assistance
- Phone: 1-800-228-2744
- Hours: 24/7
- Use for: Travelers needing wheelchair support, medical equipment help, or special seating
6. Group Travel Bookings
- Phone: 1-800-426-1122
- Hours: Monday–Friday, 7 AM to 8 PM (Central Time)
- Use for: Booking for 10 or more people, group rates, trip planning
7. United Vacations Customer Support
- Phone: 1-888-854-3899
- Hours: 24/7
- Use for: Vacation packages that include flights and hotels, making changes to vacation bookings
8. Website and App Technical Support
- Phone: 1-800-396-1751
- Hours: 24/7
- Use for: Login problems, booking issues on the website or app, error messages
9. TTY Line for Hearing or Speech Disabilities
- Phone: 1-800-323-0170
- Hours: 24/7
- Use for: Travelers with hearing or speech challenges who need communication support
10. Flight Status Information (Automated System)
- Phone: 1-800-824-6200
- Hours: 24/7
- Use for: Check flight arrival and departure times without talking to a live agent
Tips to Make Your Call Easier and Faster
Before calling any of the support numbers, follow these simple tips:
- Have your confirmation number ready: This helps the agent pull up your booking quickly.
- Know your travel details: Be ready with your flight number, travel dates, and destination.
- Write down your questions or concerns: Make a short list of what you want to ask so you don’t forget anything.
- Be patient and polite: Wait times may be longer during busy travel periods. Speaking calmly can help both you and the agent.
- Call during off-peak hours: Early morning or late night hours usually have shorter wait times.
When Should You Call United Airlines?
Here are a few examples of when it’s best to call United directly:
- Last-minute flight cancellations: If your flight is canceled suddenly and you need a new one quickly
- Emergency changes: Medical issues, family emergencies, or changes due to bad weather
- Lost baggage: When you can’t find your luggage after landing
- Refunds: If your online refund is delayed or denied
- Account help: Problems logging into your MileagePlus account or combining multiple accounts
Other Ways to Contact United Airlines (Besides Phone)
If you don’t want to call, United Airlines also offers other ways to get help:
- Live Chat: Available on the United website and app. Good for basic questions and quick help.
- Email Support: Send a message through the website for issues like refund requests or feedback. Expect a reply in a few days.
- Social Media: You can message United on platforms like Facebook or X (Twitter) for fast replies.
- Mobile App: The United app lets you change flights, track baggage, and talk to support easily.
Common Questions United Support Can Answer
- Can I change my flight date without a fee?
- How do I add my frequent flyer number to a past flight?
- Where is my lost bag?
- How do I request a refund for a canceled trip?
- What are the baggage size and weight limits?
- How do I book travel for someone who needs a wheelchair?
- How do I report bad in-flight service?
You can ask these and many other questions by calling the right number listed above.
Final Thoughts
When it comes to travel, having the right support can make your journey much smoother. United Airlines offers a wide range of toll-free help numbers in the United States to assist travelers with every part of their trip, from booking and baggage to special needs and refunds.
This complete list of United customer help numbers is your go-to guide whenever you need assistance. With these numbers, you can talk directly to the right department without wasting time. Whether you’re planning your next vacation or dealing with an unexpected issue at the airport, United’s support team is ready to help, any time of day.
