Introduction
Are your routine financial operations being hampered by your QuickBooks freezing? If so, let’s examine what is causing the QB performance issues and how to fix them. QuickBooks may crash suddenly and display An unexpected error has occurred in QuickBooks when you check the Event Viewer, or if your program keeps freezing.
Immediately after opening or at any point when using QuickBooks Desktop, it may begin to freeze. This may prevent you from working, sending bills via email, or printing reconciliation reports. So, let’s apply some easy troubleshooting techniques that the professionals have recommended to learn how to unfreeze QuickBooks Desktop.
Key Factors Leading to the QuickBooks Desktop Keeps Freezing Issue
The following major causes and situations could be the cause of QuickBooks freezing:
- The file name for the firm may be longer and contain additional special characters or spaces
- The QuickBooks startup file may be corrupted or damaged
- The sectors of the hard disk may be damaged, and the drive itself may be corrupted
- Program files that are necessary for installing QuickBooks are either malfunctioning or destroyed
- The QuickBooks business file is not functioning properly, may be corrupted, or both
- The operating system of Windows is corrupted or damaged
Recommended Resolutions for QuickBooks Freezing Desktop
If you’re experiencing a QuickBooks freezing issue, which can significantly impact your workflow, follow these steps to resolve the problem on your device.
Resolution 1: Launch the Program Diagnostic Utility
- Close QuickBooks and click the QuickBooks Tool Hub: Fix Setup and File Issues option under the Help tab to download the QuickBooks Tool Hub installation file
- Go to the license terms and conditions and follow the InstallShield wizard’s on-screen installation instructions
- For the installation to be finished, click Finish
- Double-clicking its icon on your Windows desktop will bring up the tool hub
- Allow the QuickBooks Program Diagnostic Tool to run, which could take up to 20 minutes, after selecting Program Problems
- After the repair process is finished, restart your computer and open QuickBooks
Resolution 2: Reinstall the QuickBooks application
- Go to the Start menu in Windows
- Open the Control Panel by searching for it
- In the Control Panel, select Programs and Features, and then select Uninstall a Program
- Select the QuickBooks Desktop version that is giving you trouble
- Choose Remove, click Uninstall/Change, and then click Next
- If this option is not visible to you, log out of Windows and then back in as an administrator or another user with administrative rights
- Once QuickBooks has been successfully uninstalled, reinstall it
Resolution 3: Employ Rebuild and Verify Data Utilities
- Select Rebuild Data after selecting Utilities from the File menu
- Click the OK button in the QuickBooks Information box. Follow the directions on the screen to make a backup
- It may take some time for the utility to fix your file. Even though QuickBooks could seem unresponsive, as long as you can move your mouse, the program is functioning
- Click OK after the utility has finished fixing the issue
- To verify, go back to the File menu, select Utilities > Verify Data
- Allow the tool to use your file for any data issues
- If in case your QB doesn’t detect any issue, choose Ok. Now you can resume using your company file without data damage
- Select Rebuild Now if QB identifies an issue with your company file
Read about:- How To Fix QuickBooks Error 80004005?
Conclusion
This blog provides comprehensive information on QuickBooks freezing, helping you rectify the issue in no time. Moreover, if you are stuck on any step, dial +1(855)-738–0359 to connect with our team, and they will guide you throughout.
FAQ on QuickBooks Freezing
Q1. What does it mean when QuickBooks keeps freezing?
QuickBooks freezing occurs when the software becomes unresponsive while performing tasks such as opening a company file, processing transactions, or running reports. This can interrupt workflow and slow down business operations.
Q2. Why is QuickBooks freezing on my computer?
QuickBooks may freeze due to various reasons, including outdated software, corrupted company files, insufficient system resources, conflicts with antivirus or firewall settings, or background processes that consume high CPU usage.
Q3. Can QuickBooks freezing affect my company data?
Freezing itself usually does not corrupt data, but frequent crashes or forced shutdowns while QuickBooks is frozen can increase the risk of file corruption. Regular backups are recommended to protect important financial records.
Q4. How can I fix QuickBooks freezing issues?
You can fix freezing by updating QuickBooks to the latest version, repairing or verifying company files, disabling conflicting antivirus programs, increasing system memory, or running QuickBooks in compatibility mode on Windows.
Q5. Does running QuickBooks in multi-user mode cause freezing?
In some cases, QuickBooks may freeze in multi-user mode due to network interruptions, damaged network files, or incorrect hosting settings. Ensuring proper network configuration and using QuickBooks Database Server Manager can prevent these issues.
Q6. Is there a tool to diagnose QuickBooks freezing problems?
Yes, QuickBooks offers tools like the QuickBooks File Doctor and QuickBooks Install Diagnostic Tool. These tools help identify and repair file corruption, network problems, or installation errors that may cause freezing.
Q7. Should I contact support if QuickBooks keeps freezing?
If freezing persists despite troubleshooting steps, contacting QuickBooks support is recommended. Experts can provide advanced solutions, ensure your company files remain safe, and optimize software performance.
Q8. How can I prevent QuickBooks from freezing in the future?
Prevent freezing by keeping QuickBooks updated, maintaining a healthy system environment, regularly backing up company files, properly configuring network and firewall settings, and avoiding simultaneous heavy software tasks on the same computer.
