Introduction
If your Canon printer won’t connect to WiFi +1-801-878-6858, start by checking that you’re using the correct WiFi password and that your network is broadcasting on a 2.4GHz frequency, as many Canon printers don’t support 5GHz. Restart your printer and router, and reset the printer’s network settings. Update firmware and drivers. If the Canon printer not connecting to WiFi +1-801-878-6858 still, try using the Canon PRINT app or WPS setup for a smoother connection.
Live Chat With Us For Canon Support
A Canon wireless printer makes printing more flexible and efficient—but that convenience vanishes fast when your Canon printer won’t connect to WiFi +1-801-878-6858. If you’re stuck trying to set up your printer or it’s suddenly lost its wireless connection, you’re not alone. Connectivity problems are among the most common printer issues.
This step-by-step guide will walk you through how to fix Canon printer WiFi issues, covering everything from setup errors to network compatibility problems.
Why Is My Canon Printer Not Connecting to WiFi?
There are several reasons why a Canon printer won’t connect to WiFi, including:
- Incorrect WiFi password or network name
- Network frequency incompatibility (2.4GHz vs 5GHz)
- Router settings or security protocols
- Outdated firmware or drivers
- Physical interference or distance from the router
- Printer configuration errors
Identifying the root cause is the first step toward resolving the problem.
Quick Checklist Before You Begin
Before diving into advanced troubleshooting, go through this checklist:
- Is your WiFi network working properly (try connecting another device)?
- Is the printer turned on and in range of the router?
- Are you using the correct WiFi password?
- Is your router broadcasting on 2.4GHz (not just 5GHz)?
- Have you restarted your printer and router?
If you answered “yes” to all the above and your Canon wireless printer still won’t connect +1-801-878-6858, it’s time to troubleshoot further.
How to Troubleshoot a Canon Printer That Won’t Connect to WiFi
Method 1: Restart Everything
It sounds simple, but rebooting is often the easiest fix.
How to do it:
- Turn off your Canon printer and unplug it for 30 seconds.
- Restart your WiFi router by unplugging it for 1 minute.
- Plug the printer and router back in and power them on.
- Try reconnecting your Canon printer to WiFi again using the setup method suitable for your model.
If the issue persists, move on to the next steps.
Method 2: Ensure You’re Using a 2.4GHz Network
Most Canon printers only support 2.4GHz WiFi, not 5GHz. If your router is set to 5GHz only or is using a combined SSID, your printer may fail to connect.
Fix:
- Log in to your router settings.
- Ensure that the 2.4GHz band is enabled.
- If both 2.4GHz and 5GHz are combined under one SSID, consider renaming one to separate them.
- Reconnect your printer to the 2.4GHz network.
This step alone resolves many cases where the Canon printer won’t connect to WiFi.
Method 3: Reset Network Settings on Your Canon Printer
If your printer has saved the wrong network credentials, it won’t be able to connect again unless you reset it.
How to reset:
- On your printer’s control panel, go to Setup > Device Settings > Reset Settings.
- Choose “Reset LAN settings” or “Reset All” (depending on the model).
- Once reset, restart the printer and set up the wireless connection again.
This clears previous configurations that could be blocking the connection.
Method 4: Use Canon’s Easy Wireless Connect or WPS Setup
Your Canon printer may offer Easy Wireless Connect or WPS Push Button Setup, which simplifies the connection process.
Easy Wireless Connect:
- Press and hold the Wireless button until it starts flashing.
- Open the Canon PRINT Inkjet/SELPHY app on your phone or use the Canon Setup Software on a PC.
- Follow the on-screen instructions to complete the setup.
WPS Setup (if your router supports it):
- Press and hold the WiFi button on your printer until it flashes.
- Within 2 minutes, press the WPS button on your router.
- Wait for the printer to automatically connect.
These features are built to help users avoid manual entry errors.
Method 5: Update Printer Firmware and Drivers
Outdated software can cause bugs that affect connectivity.
How to update:
- Go to canon website
- Enter your printer model (e.g., PIXMA MG3620, TS3120, etc.)
- Download and install the latest firmware and drivers
- Restart your printer and try connecting again
This is an especially important step if your Canon printer stopped connecting to WiFi after a router upgrade.
Method 6: Check for IP Address Conflicts
Sometimes, IP conflicts on your network can cause printers to fail to connect.
Fix:
- Restart your router to refresh all IP addresses.
- Assign a static IP to your printer through the printer’s control panel or router settings.
- You can usually find the IP settings under LAN Settings > Manual Setup on the printer.
If you’re unfamiliar with static IPs, your router’s user manual can guide you through the process.
Method 7: Add Printer Manually on Your Computer
If your canon printer is connected to WiFi but not showing up on your device, you may need to add it manually.
On Windows:
- Go to Settings > Devices > Printers & Scanners
- Click “Add a printer or scanner”
- If it doesn’t show up, select “The printer I want isn’t listed”
- Choose Add a printer using a TCP/IP address, and enter the printer’s IP
On Mac:
- Go to System Preferences > Printers & Scanners
- Click the “+” button
- Choose your printer or select IP, then enter its IP address
This is especially helpful when your printer connects to WiFi but doesn’t appear on your device list.
When to Contact Canon Support
If you’ve tried all of the above and your Canon printer won’t connect to WiFi, it may be a hardware issue. Contact Canon printer support phone number +1-801-878-6858 for model-specific help, warranty information, or to determine if service is needed.
Final Thoughts
WiFi connection problems can be frustrating, but they’re usually fixable with the right approach. Whether it’s a simple restart, using the correct frequency band, or updating firmware, one of these steps will likely get your Canon printer reconnected to WiFi.
