Introduction
Need Help with Your Roadrunner Email? Call 1-877-337-8298 for Support
Roadrunner was once a prominent email service provided by Time Warner Cable. Over the years, as Time Warner Cable merged with Charter Communications, Roadrunner email services were transitioned under the Spectrum brand. Despite the change, many users continue to use their Roadrunner.com, rr.com, or other legacy domain emails.
However, with the shift to Spectrum, users often face confusion and various issues — from login trouble and password resets to configuration errors and account lockouts. If you’re facing any of these problems, you’re not alone — and help is available.
This guide walks you through how to contact Roadrunner customer service, what support options are available, and how to solve common email issues efficiently. The dedicated Roadrunner support phone number is: 1-877-337-8298.
Why You Might Need to Contact Roadrunner Customer Service
Before contacting support, it’s useful to understand the common problems Roadrunner users run into:
- Trouble logging into your Roadrunner email account
- Forgotten or hacked passwords
- Account lockouts or suspensions
- Missing or undelivered emails
- Spam or junk mail issues
- Configuration problems with third-party apps (Outlook, Apple Mail, etc.)
- Server or sync issues
- Identity verification and account recovery
- If you’re facing any of the above, Roadrunner customer support through Spectrum can guide you to a solution.
The Best Way to Contact Roadrunner Customer Service
Call Roadrunner Customer Service Phone Number: 1-877-337-8298
The fastest and most reliable way to get help is by calling Roadrunner customer service at 1-877-337-8298. You’ll be connected with a trained support specialist familiar with the Roadrunner and Spectrum email platforms.
Have This Info Ready Before You Call:
- Your full Roadrunner email address (e.g., janedoe@rr.com)
- The device and app you’re using (e.g., Outlook, mobile, web browser)
- Any specific error messages
- Details of the issue you’re experiencing
- Verification details (for locked or compromised accounts)
- Calls are typically answered during regular business hours. If you encounter wait times, try calling during off-peak hours.
Other Ways to Get Support for Roadrunner Email Issues
While calling 1-877-337-8298 is the most direct route, there are other ways to troubleshoot and get help.
1. Use Spectrum’s Official Website
Because Roadrunner now operates under Spectrum, you can access support through Spectrum’s website:
Visit: https://www.spectrum.net/support/internet/email
Steps:
- Go to the Spectrum support page
- Click on Internet, then Email
- Choose the issue you’re facing (e.g., login help, setup instructions)
- Follow the guided steps or connect to a support rep if needed
2. Live Chat with Spectrum Support
If you’d rather not call, Spectrum’s live chat feature is a great alternative.
To start a live chat:
- Visit the Spectrum Support Page
- Scroll down and click the “Chat” icon (usually bottom-right corner)
- Provide your name, email, and a short description of your problem
- Start chatting with a live agent
- Live chat is available most hours and is a helpful option for quick questions.
3. Reset Your Roadrunner Email Password Online
For password-related issues, Spectrum provides a self-service tool:
Go to: https://www.spectrum.net/password-reset
Steps:
Enter your Roadrunner email and username
Follow the verification prompts (via recovery email or phone)
Set a new password and try logging in
If the reset tool doesn’t work — especially if your account was hacked — it’s best to call 1-877-337-8298 directly.
Roadrunner Email Configuration Settings
If you’re setting up your Roadrunner email in a third-party app like Outlook, Apple Mail, or Thunderbird, use the following settings:
1. Incoming Mail Server (IMAP):
- Server: mail.twc.com
- Port: 993
- Security: SSL
- Username: Your full Roadrunner email address
- Password: Your email password
2. Outgoing Mail Server (SMTP):
- Server: mail.twc.com
- Port: 587
- Security: STARTTLS or SSL
- Authentication Required: Yes (use same credentials as incoming)
For POP3 (if needed):
- Incoming Server: pop-server.maine.rr.com (use your region-specific POP server)
- Port: 110 (or 995 for SSL)
- Outgoing Server: smtp-server.maine.rr.com (region-specific)
- Port: 587 or 465
If you’re unsure which server to use based on your location, calling 1-877-337-8298 is the best way to confirm the correct setup.
Common Roadrunner Email Problems & How to Fix Them
1. Locked or Suspended Account
Accounts may be locked after too many failed login attempts or for security reasons. Use the password reset tool first. If that doesn’t work, call 1-877-337-8298 to verify your identity and restore access.
2. Hacked or Compromised Account
Signs of a hacked account include spam being sent to your contacts or suspicious account activity. Here’s what to do:
- Attempt to reset the password
- Call support if you’re unable to regain access
- Once recovered, check your settings for unauthorized changes to:
- Forwarding rules
- Filters
- Recovery email or phone numbers
3. Sending or Receiving Issues
If emails aren’t arriving or being sent, check the following:
- Spam or junk folder
- Blocked senders list
- Email filters or rules
- Server settings and ports
- Email storage limits
Still having problems? Call 1-877-337-8298 for troubleshooting.
Final Thoughts
Although Roadrunner email has transitioned under the Spectrum brand, many users continue to rely on their rr.com or roadrunner.com email addresses for daily communication. Whether it’s login trouble, password issues, or technical setup — reliable help is just a phone call away.
For the fastest resolution, call Roadrunner Email Support at 1-877-337-8298. Trained agents are available to walk you through almost any issue. Alternatively, Spectrum’s website and live chat offer self-service tools and real-time help for those who prefer online support.
Frequently Asked Questions (FAQs)
Q1. Is Roadrunner email still active?
Yes. Roadrunner email addresses (e.g., @rr.com, @roadrunner.com) are still supported and accessible through Spectrum.
Q2. Can I talk to a real person for Roadrunner support?
Absolutely. Call 1-877-337-8298 to speak with a live support agent who can help with Roadrunner email issues.
Q3. Is there a Roadrunner email app?
There’s no standalone Roadrunner app, but you can access your account through Spectrum’s webmail or configure it in any standard email app like Outlook, Gmail, or Apple Mail.
