Introduction
QuickBooks error 1328 may arise while installing, updating, or repairing it. During the occurrence of the problem, you will notice a message stating “Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp.” The reasons that can be responsible for causing it are a virus attack, corrupted software, network and connectivity issues, and many more.
We have compiled this post after conducting thorough research on the error. To get better insights into the issue, read the blog from top to bottom and explore the information shared. Let’s begin to read it.
If even after following the methods given, you fail to resolve QuickBooks error 1328, don’t take a risk and directly contact a professional. Give a call to 1-855-888-3080 and let experts deal with this problem. They are equipped and can assist at every step of troubleshooting.
Exploring the Source of the QB Installation Error 1328
Look at the reasons that might be triggering error code 1328 in QuickBooks Desktop.
It might be due to a sudden power disruption that can prevent QB installation.
- The error may occur due to wrong entries in the Windows registry.
- If the software license is invalid or the company files are corrupted.
- It might be due to network and connectivity issues.
- You entered the error because QB files were corrupted.
- When the software is improperly installed.
- Due to corrupted software, the error may occur.
Step-by-Step Guide to Solve the QuickBooks Error 1328
Consider the following solutions to eliminate the error 1328. In this specific section, we have listed some practical solutions for this issue. Let’s see what the solutions are and how they need to be implemented.
Method 1: Remove QB and then reinstall it
Step 1: Remove QB
- Head to the Start menu.
- Type Control Panel and open it.
- Tap on the Programs and Features or Uninstall a Program option.
- Hover over the list of programs.
- Pick a QB version that you want to remove.
- Now, tap on Uninstall/Change, Remove.
- Click on Next.
- If these options are not available, you need to sign out and then sign back into Windows as an admin.
Step 2: Install QB again
There are two options for where you want to install QB.
Install QB on one computer with no network
- To install the application, you must have a stable internet connection.
- Launch the QuickBooks.exe file.
- Choose from two options below:
- Express Install – Choosing this option will save your preferences, but install the new version over the previous one.
- Custom and Network Options- This will install the new version in a different location and keep the older versions installed.
- Click Next, followed by Install.
- When this is completed, tap on Open QuickBooks.
Install QB on a dedicated server or workstations
- To install the application, you must have a stable internet connection.
- Launch the QuickBooks.exe file.
- Click on the Custom and Network Options.
- Tap Next.
- Now, you will see three options from them; choose one.
- Click on I’ll be using QuickBooks Desktop on this computer to install on a workstation.
- Pick the option that says I’ll be using QuickBooks Desktop on this computer AND I’ll be storing our company file here so it can be shared over our network if you want to install it on a server and host the files on the same computer. Also, you can use this option to install on a terminal server.
- Tap on I will NOT be using QuickBooks on this computer. I will be storing our company file here so it can be shared over our network to install QB Database Server Manager on a server to host the files.
- Choose Next.
- Click on Next to start the installation.
- To change the installation location, click on Change the install location.
- Next, select the Browse option to choose the location where you will place your QB folder.
- After this, choose Open QuickBooks.
Method 2: Manually uninstall QB and rename the installation folders
- Remove QB again and go to the Start menu.
- Click on File Explorer and open it.
- Look for the folder that keeps your QB company files. This is generally your QB folder. Find them here:
- C:\ProgramData\Intuit\QuickBooks (year)
- C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
- C:\Program Files\Intuit\QuickBooks (year)
- 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
- Right-click on the folder.
- Choose Rename.
- Append old to the folder name, which will prevent QB from opening the folder during reinstallation.
If any error troubles you while renaming the folder, do the following:
- Right-click on the Windows Taskbar.
- Tap on Task Manager.
- Head to the Processes tab.
- To sort the list, click on the Name column.
- From the following processes, choose each and click on End Process.
- QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe.
- If you see the message that says “WARNING: Terminating a process can cause undesired results…” click Yes.
Method 3: Run Quick Fix my Program
- Open QB tool hub.
- Choose Program Problems.
- Click on Quick Fix my Program.
- Start QB Desktop and open your data file.
Method 4: Run QBDT Install Diagnostic Tool
- Open QB Tool Hub.
- Tap on Installation Issues.
- Choose the QuickBooks Install Diagnostic Tool, which will take up to 20 minutes.
- After the tool finishes repairing, restart your computer and start QB Desktop.
- Open the data file.
- Update QB to the latest release.
What You Should Remember
In the entire blog, we have briefly discussed QuickBooks error 1328. This generally occurs while installing and updating the application itself. Moreover, it is also prone to occur during the repair process. To better understand it, you have been given sections to explain the causes and the solutions. For instance, this is mainly caused by corrupted files or a virus attack. To overcome it, you can attempt to reinstall the program, run Quick Fix my Program, or QuickBooks Install Diagnostic Tool. If you are still stuck with it and need professionals to tackle this, give a call to 1-855-888-3080 and get in touch with our certified Pro Advisors.
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