Introduction
Arlo cameras have become a popular choice for home and business security due to their high-definition video quality, ease of installation, and smart features. However, users sometimes encounter connectivity issues, such as the Arlo camera not connecting to WiFi or the internet.
These issues can be frustrating, especially when you rely on your Arlo camera for security monitoring. In this article, we will explore the common causes of connectivity problems and provide effective solutions to get your Arlo camera back online. If you need immediate assistance, you can also contact technical support at +1–872–777–1190.
Common Reasons Why Your Arlo Camera Is Not Connecting to WiFi
Before diving into solutions, it’s important to understand the factors that might prevent your Arlo camera from connecting to WiFi or the internet. Some common reasons include:
- Weak WiFi Signal: Arlo cameras require a strong and stable WiFi signal. If your camera is too far from the router or there are physical obstacles like walls or furniture, it may struggle to maintain a connection.
- Incorrect WiFi Password: A simple but often overlooked issue is entering the wrong WiFi password. Double-check that the password is correct.
- Router Compatibility Issues: Arlo cameras are compatible with specific WiFi bands. Most cameras work best on 2.4 GHz networks, and some may not support 5 GHz networks.
- Firmware or App Outdated: If your Arlo camera or the Arlo app is outdated, connectivity issues may occur. Regular updates are essential to ensure smooth performance.
- Network Overload: Too many devices connected to the same network can cause bandwidth congestion, leading to connectivity problems for your Arlo camera.
- Power Issues: Make sure your camera is properly charged or connected to power. Low battery levels can sometimes prevent cameras from connecting.
- Interference from Other Devices: Wireless devices such as baby monitors, cordless phones, or microwaves may interfere with your WiFi signal, affecting the camera’s connection.
Troubleshooting Arlo Camera WiFi Issues
Here are step-by-step solutions to fix an Arlo camera that is not connecting to WiFi or the internet:
1. Restart Your Arlo Camera
A simple restart can often solve temporary connectivity issues. Remove the camera from its mount, turn it off, wait for a few seconds, and then power it back on. Once restarted, check if the camera reconnects to your network.
2. Restart Your Router
Sometimes the issue is not with the camera but with your network. Restart your router by unplugging it from the power source, waiting 30 seconds, and then plugging it back in. Once your network is back online, try reconnecting your Arlo camera.
3. Check WiFi Signal Strength
Ensure your Arlo camera is within the range of your WiFi signal. For best results, place your camera within 10–15 feet of the router. If the camera is far away, consider using a WiFi extender to boost the signal.
4. Verify WiFi Credentials
Double-check your WiFi password and ensure you are entering it correctly. Keep in mind that WiFi passwords are case-sensitive, so “Password123” is different from “password123.”
5. Switch WiFi Band
If your router broadcasts both 2.4 GHz and 5 GHz networks, try connecting your Arlo camera to the 2.4 GHz network. Arlo cameras often have better connectivity with 2.4 GHz, as it offers a longer range than 5 GHz.
6. Update Firmware and App
Ensure your Arlo camera firmware and the Arlo app on your phone are updated to the latest version. Outdated firmware or apps can cause connectivity issues.
- For firmware updates: Open the Arlo app → Go to “Settings” → Select your camera → Check for updates.
- For app updates: Visit the App Store (iOS) or Google Play Store (Android) and install any available updates.
7. Reduce Network Congestion
Disconnect unnecessary devices from your WiFi network to free up bandwidth. If your internet connection is slow due to multiple devices streaming videos or downloading large files, it can affect the camera’s ability to connect.
8. Reset Your Arlo Camera
If all else fails, you may need to reset your Arlo camera to factory settings. Here’s how:
- Locate the reset button on your camera.
- Press and hold the reset button for about 10–15 seconds.
- Wait for the camera to restart.
- Set up the camera again through the Arlo app.
Resetting can resolve persistent issues but should be used as a last resort because it will erase all previous settings.
9. Check for Interference
Ensure that other electronic devices are not interfering with your camera’s WiFi signal. Move devices such as cordless phones, microwave ovens, or baby monitors away from the camera and router.
10. Contact Arlo Support
If none of the above solutions work, it might be a hardware issue or a more complex network problem. Contact Arlo technical support for professional assistance at +1–872–777–1190. Their experts can guide you through advanced troubleshooting or replace the device if necessary.
Preventing Future Connectivity Issues
Once your Arlo camera is back online, it’s essential to take steps to prevent future connectivity issues:
- Place the camera strategically: Keep the camera within a reasonable distance of the WiFi router. Avoid thick walls and metal obstructions.
- Regularly update firmware and apps: Updates improve stability, security, and performance.
- Monitor network bandwidth: Avoid overloading your network with too many devices or high-bandwidth activities while your cameras are active.
- Use quality routers: Invest in reliable routers designed for multiple devices to ensure stable connectivity.
Conclusion
Arlo cameras provide reliable security, but connectivity issues can disrupt their performance. Weak WiFi signals, incorrect credentials, outdated firmware, and network congestion are some common reasons why your Arlo camera may not connect to WiFi or the internet. By following the troubleshooting steps outlined above, you can often resolve these issues quickly and restore your camera’s functionality.
For immediate assistance or if your camera still isn’t connecting after trying these solutions, don’t hesitate to reach out to Arlo technical support at +1–872–777–1190. Their trained experts can help diagnose the problem and ensure your security system is up and running smoothly.
Ensuring your Arlo camera is always connected guarantees peace of mind and continuous security for your home or business. With the right setup and maintenance, connectivity issues can be minimized, letting you enjoy uninterrupted monitoring and protection.
